I had taken my car to 3 separate shops around town - the problem was either misdiagnosed, or was refused to be worked on due to 'modifications' to the vehicle. Jack and his team did not have any problems working on my car. I told them what I thought the problem was, they listened to me, and later figured out the problem had nothing to do with what I had initially told them - but they never made me feel stupid, and answered any questions I had regarding the repair. When I requested to provide parts myself, they could have easily declined to install parts that they did not source themselves - and I feel like most places would have - however, they worked with me, and it was obvious that their priority was in doing the job the right way, and not in profiting from selling me the most expensive parts that they could. The work was done quickly and correctly, and the car drives great now! I will absolutely be back to have them perform the additional repairs that they diagnosed and recommended.